This Privacy Policy explains the policies of Scoop Labs (“we”, “our”, “us”) regarding the collection, use, storage, and protection of information when you access our website https://scooplabs.in/ (the “Service”).

This Privacy Policy outlines your privacy rights and how your information is protected under applicable Indian data protection laws.

By using our Service, you consent to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with these terms, we recommend that you refrain from using our Service

Scoop Labs reserves the right to modify this Privacy Policy at any time. Any updates will be published on this page without prior notice.

Collection and Use of Your Personal Information

Information We Collect

When you use our Service, we may collect certain personal and non-personal information, including but not limited to:

  1. Personal Information
    • Name
    • Email address
    • Phone number
    • Educational details
    • Professional experience details
  2. Usage Data
    • Usage Data may include:
  3. Internet Protocol (IP) address
    • Browser type and version
    • Pages visited and time spent
    • Referring URLs
    • Date and time of access

How We Collect Information

Scoop Labs collects and receives information in the following ways:

  1. When you submit your details through enquiry or registration forms
  2. When you communicate with us via email or other contact methods
  3. Automatically through analytics, tracking, and security tools

How We Use Your Information

Scoop Labs may use your information for the following purposes:

  • To provide, operate, and maintain our Service
  • To respond to enquiries and communication requests
  • To analyze website usage and performance
  • To improve our courses, services, content, and marketing efforts
  • To manage internal records and CRM operations
  • To run marketing, remarketing, and advertising campaigns
  • To protect the Service against fraud, abuse, or misuse
  • To comply with applicable legal obligations

Personal information is retained only as long as necessary to fulfill the purposes outlined above or as required by applicable laws. Non-identifiable information may be retained for analytical and reporting purposes.

How We Share Your Information

Scoop Labs does not sell or rent your personal information to third parties.

We may share your information only in the following circumstances:

With Service Providers

Your information may be shared with trusted third-party service providers for purposes such as:

  • Website analytics and performance tracking
  • Advertising and marketing campaigns
  • Email communication and CRM management
  • Security and fraud prevention

All third-party providers are required to use your information solely for the intended purpose and in accordance with applicable data protection standards.

Legal Requirements

We may disclose your information if required to:

  • Comply with legal obligations or government requests
  • Enforce our agreements or policies
  • Protect the rights, safety, or property of Scoop Labs or users

Cookies and Tracking Technologies

Cookies are small text files placed on your device to enhance website functionality and user experience.

We may use the following types of cookies:

  • Strictly Necessary Cookies: Required for core website functionality and security
  • Performance Cookies: Used to analyze website traffic and user behavior
  • Targeting Cookies: Used for advertising and remarketing purposes
  • Functionality Cookies: Used to remember user preferences

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain features of the Service.

Third-Party Tools and Integrations

We may use third-party tools and platforms, including but not limited to:

  • Google Analytics (GA4)
  • Google Ads
  • Meta (Facebook) Pixel
  • LinkedIn Ads
  • Email marketing platforms (Brevo)
  • CRM systems (HubSpot and custom databases via APIs)
  • Google reCAPTCHA

These third parties may collect data in accordance with their own privacy policies.

Data Security

The security of your information is important to us. Scoop Labs implements reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.

However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Legal Compliance

This Privacy Policy is designed to comply with:

  • Information Technology Act, 2000
  • Digital Personal Data Protection Act, 2023 (India)

By using our Service, you consent to the collection and use of information in accordance with applicable Indian laws.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be reflected on this page along with the updated revision date.

We encourage users to review this page regularly.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, you may contact us at: Scoop Labs
Address: 59, VLM Towers, Padmanabhanagar, Banashankari, Bengaluru, Karnataka – 560070
Email:  info@scooplabs.in
Website:  https://scooplabs.in/

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